Troubleshoot Uploading of Music to Google Play Music
Google Play Music is a great service with enough to offering, but it isn't perfect. Users stream millions of songs, upload their own collections and much more, but they exercise run into issues. Which is why in this post we'll go over some common Google Play Music problems and how to fix them. Including a recent problem where the app keeps crashing for tons of users.
When you find yourself asking, "why won't my music play?" or "why am I having these Google Play Music bug?" this guide will help you figure out what'southward wrong, and offering resources to fix information technology. With over 35 million songs, personal library's, and a streaming service, there'southward a lot that can go wrong.
Read: Play Music Family Plans: What to Know
We'll cover music that won't upload, songs that aren't playing, app crashes, duplicate tracks, error codes, buffering, and other odd problems.
Looking through Google's product assist forums we run into complaints about music non playing, or the Music Manager having problems of its own. A good place to showtime for any issue is Google's help forum, and hither's a list of problem-solving tips for the Music Managing director app itself.
To help you all out, we've rounded up some of the most common Google Music bug and any potential fixes, workarounds, or other ideas. Let's get started.
Common Google Play Music Issues
- Google Music App Isn't Working/Playing Music
- Duplicate Tracks
- Missing Tracks
- Songs Won't Upload
- Censored Music
- Too Many Devices
- Payment Issues
Google Music Isn't Working (Won't Play Music)
The chief problem we see or hear about the most is the app merely won't work. Which basically means music won't play. We've all been there, seeing nil only a swirling circle trying to load a song forever just it never starting streaming. Or, you're able to select a vocal simply you lot go an odd "Music playback error, couldn't play the rails you requested".
The first thing that comes to mind is your information connection. Make certain you are properly signed in and have a solid connection like WiFi. This is either a bad connexion, a setting problem, or you don't take a fast 4G LTE connection.
To fix this open Google Play Music and tap the 3-lines menu button at the top left. Select settings and roll down to Playback. In here y'all'll come across a few options. Choose a lower quality for your mobile network, or suit the WiFi quality. Or, you could accept information technology set to just stream over WiFi, and if y'all're not connected to WiFi y'all'll simply go an odd fault like what's shown beneath.
Occasionally yous'll see full bars, just it still won't play. It's always a good idea to toggle on and off your internet or WiFi connectedness, or fifty-fifty restart your phone, tablet, or computer. Actually, a reboot fixes virtually small issues in general, so try that first.
Last summer a massive outage crashed Google Play Music for millions of users. The only ready was to update the app on the Google Play Shop. And so, if yous're having some sort of odd problem with crashing or errors, brand certain y'all accept the latest version from the app shop. Click here to download it today.
Other Reasons
- Someone else is streaming music on your Google Account (only one stream at a time, per Google account)
- Music is streaming but paused on your laptop or another device
- Device limit reached (more on that below)
- You lot went over your mobile data limit from your carrier
- to proper noun a few
Google allows y'all to connect 10 devices to your Google Play Music account at whatever given moment. So if you lot accept ii computers, a laptop, a telephone, tablet, and perhaps y'all've upgraded your phone a few times, y'all'll hit that 10 device limit. If you get this mistake you can de-authorize admission to music. Follow that guide, or click here to get started. You can choose each device, see when it was last used, and remove old devices from gaining access to your music collection.
Another big trouble is people trying to use it with more than one Google account, or Family sharing plans. If yous accept two Gmail accounts, hit the drop-down bar on the left side and choose which account you lot'd similar to use.
Duplicate Tracks
A problem I'grand all likewise familiar with is duplicate tracks. Between adding my drove from a MacBook, Windows PC, downloads and transferring iTunes, I had tons of duplicates. Back a few years ago I actually sorted songs by alphabetical society, and 1 by one deleted the doubles.
Sadly there is even so no piece of cake solution to this frustrating trouble. It's not easy, but you can try this fix from Reddit. Or, delete your entire library and make certain when you re-upload information technology you don't have duplicates in iTunes or the source of your songs.
Missing Tracks
Are you missing tracks in Google Music? Some might be on your music player but missing on the phone. This usually is just a glitch with the sync service, and a refresh or "resync" can and volition gear up it.
Hither's how to refresh your entire Google Play Music business relationship and library to fix sync bug, missing music, and other errors.
- Tap the 3-lines menu button well-nigh the acme left
- Choose Settings
- Tap on Refresh (4th line down)
This basically makes Google re-sync to the cloud and this typically fixes whatever other weird problems we run across or hear most. If Music isn't showing your subscription or you're having payment bug, try a refresh likewise. Information technology unremarkably fixes most of those little hiccups.
Songs Won't Upload
Possibly the almost frustrating trouble is when songs don't upload correctly. Google'due south Music Manager works practiced plenty, but it's not the best. If songs won't upload it's likely one of 3 problems.
- The library is Full (Google Music Supports upwards to 100,000 songs)
- File Format Not Supported
- Music Bought on Some other Account
Google recently increased the music limit to 100,000 songs, so we're pretty sure y'all didn't upload too many. If so, yous have a problem nosotros can't fix.
And then, that brings us to the biggest problem, format. Make sure your music is in a format like MP3, AAC, WMA, OGG, FLAC, and others. Google Music doesn't back up Windows WAV files, AIFF or RI file types. They are rare, just information technology happens.
Concluding but not least make sure yous're trying to upload music to the same account you used to buy the vocal. Those with family sharing or other accounts often accidentally meet this.
Censored Music
This isn't too big of a problem anymore, but nosotros withal see complaints about it enough to offer a tip. Say you uploaded 5,000 songs from your computer to Google Music Manager and a bunch end up censored. No one wants that, and so here's how to fix it.
Inside Google Music get to Settings > Scroll downwardly to Cake Explicit songs in radio and make sure it's unchecked. Once you do this, follow our earlier steps and hitting Refresh in settings. During the original upload procedure, Google matches many of your songs to the cloud and adds them to your account instantly, rather than copying the exact file. Sometimes yous'll get censored versions. The refresh process could take a while, depending on how many censored songs are in your library. Uncheck the block explicit choice before you lot upload music for the all-time results.
This volition also prevent Google Music streams from blocking explicit songs, which is some other issue from this option in settings.
Too Many Devices
Nosotros briefly mentioned this earlier, but it's something many come across. Having too many devices connected to Google Music, and information technology won't let you add more. Google reportedly did abroad with the "limit" a few years back, but I yet have this problem every v-6 months.
By default information technology allows five smartphones to take access to Google Play Music, and 10 devices overall. This is for security, and piracy, amidst other things. If you hit the limit, go into settings and notice the option labeled "Manage your devices". This will show every device connected to Google Music. If there are former smartphones, tablets, or devices no longer being used only hitting the X and remove them. Information technology's that easy and right inside settings on the app. Or, click here to get started.
It looks like Google removed this option on smartphones. If you can't manage devices, click the link in a higher place and do it inside a browser or from your computer.
Payment Bug
Last but non least are payment issues. Those who had a gratuitous trial or recently signed upwards for YouTube Ruddy, and then got Google Music for gratuitous. Or, if you're on a Google Play Music Family unit plan, and it doesn't work, information technology all comes downwardly to payment.
If your payment gets declined, cannot be processed, or a carte du jour is "non eligible" you may need to fix something. Well-nigh of the time it's just an outdated menu on file for the Google business relationship. Subscribing to Google Pay Music is $9.99 a month and everything goes through the Google Play Store. Meaning simply make certain the credit carte or PayPal business relationship on file is accurate, then retry in music. If you take multiple friends or family members interested, we recommend a Music Family unit programme for $14.99 per month.
Read: How To Add together or Edit a Debit Card on the Google Play Store
Alternatively, sometimes a payment but doesn't go through. Attempt it once more, or restart the application and hitting subscribe once more than. If all else fails yous may demand to reboot your device or contact your depository financial institution. Or, again, go to Settings > Refresh and requite the app and system a fresh beginning.
Everything above aside, Google Play Music remains one of the best options in the mobile market. We take access to millions of songs, our own music, streaming, personalized radio stations and more. However, Google just released an all-new YouTube Music in May 2018, which volition eventually supervene upon Google Play Music. And so enjoy it while it lasts. If you're experiencing issues try our tips, or caput to the Google production forum for additional help. Otherwise, drop us a comment beneath and I'll exercise my best to aid.
Source: https://www.gottabemobile.com/common-google-music-problems-fixes/
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